FAQ

Imagine® brand makes some of the best-selling organic and natural* soups, broths, and gravies. We are part of The Hain Celestial Group, Inc. — the country’s largest and most respected natural and organic foods company—and we’re proud to keep our legacy alive while growing to meet your needs.

With the new one-step opening, there is no longer a tab under the cap. Simply unscrew and pour! When you begin twisting the cap, you’ll hear a click as the tamper evidence ring breaks away from the cap. As the lid turns, cutting teeth, located inside the neck of the closure, spiral downwards breaking the inner foil seal. Instead of removing the cap and then removing a seal, those two steps are now combined into one easy twist of the cap!

You’ll notice a tamper evidence ring attached to the cap before opening. On first time opening, the seals between the lid and the tamper evidence ring are broken open when the cap is twisted. You’ll hear a clicking sound as the ring separates and drops from the cap.

There is a foil seal beneath the new easy-open cap, but it is cut as you twist the cap one full turn. The inner seal isn’t visible but it remains attached just beneath the opening and doesn’t fall into the product.

The new one-step cap is more convenient and easier to use. Instead of removing the cap and then removing a foil seal or pull tab, you simply unscrew, pour and enjoy! You’ll also notice a smooth and steady pour and how easy it is to hygienically reseal.
On top of being easier to use, the new one-step cap also results in less waste and uses fewer materials to produce, making it a better choice for the environment. And, as always, our cartons are fully recyclable and made mostly from renewable sources.

Yes. Nearly 58% of U.S. households now recycle aseptic cartons at curbside. To find out more, contact your local recycling center or the Aseptic Packaging Council at www.recyclecartons.com.

Aseptic cartons are made of 70% paper, 23% polyethylene and 7% aluminum. The aluminum is completely covered by two layers of FDA approved, food-grade polyethylene, so the food and the aluminum never come in contact.

No, they are shelf stable. Once open, you can refrigerate the unused portion and use it for up to 7 days.

An unopened package will remain fresh for one to two years from the date of manufacture, depending on the product. You’ll find a “best before” date clearly stamped on all of our products.

No, please pour into a microwavable-safe bowl before heating in the microwave.

All our products are made with Non-GMO ingredients.

We do no add MSG to any of our products.

Yes.

We’re sorry, but our company is not set up to sell directly to consumers. Instead, we sell to regional wholesale food distributors who stock your favorite stores with our products. You can view the Store Locator to find out where to purchase our products.

All varieties, except Chunky Style Soups, are gluten free.

All of our creamy soups and vegetarian broths are Kosher, as well as our Organic Kosher Chicken Broth.

Yes, Organic Sweet Pea soup contains organic soymilk.

Most of our soups and broths are non-dairy, except Chunky Style Soups including:

• Corn Chowder
• Potato Quinoa & Spinach
• Loaded Baked Potato
• Tomato Bisque